Bundaberg Hotel Study - Valued Visitor Survey
PROMOTION TERMS AND CONDITIONS

TERMS AND CONDITIONS

1. Information on how to enter and the prizes form part of these Terms and Conditions.  Participation in this promotion constitutes acceptance of these Terms and Conditions.
Competition open to Australian residents only, aged 18+. By entering, entrant agrees to receive offers and promotions from Bundaberg Tourism (BT).

2. Employees (and their immediate family and/or those living in the same household) of BT and their respective affiliates, subsidiaries, agencies and suppliers associated with this promotion are ineligible to enter. Immediate family means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or 1st cousin.

3. The Competition is open to Australian residents only, aged 18+. By entering, entrant agrees to receive offers and promotions from Bundaberg Region Ltd trading as Bundaberg Tourism (BT).

HOW TO ENTER

4. The promotion commences at 5:00pm AEST on Thursday 13 March 2025 and ends at 5:00pm AEST on Friday 28 March 2025 (“Promotional Period”).

5. To enter, individuals must complete the Bundaberg Hotel Study - Valued Visitor Survey as hosted on Survey Monkey during the Promotional Period.

6. Incomplete or indecipherable entries will be deemed invalid.

DETERMINING AND NOTIFYING THE WINNER(S)

7. The winner will be drawn at Bundaberg Tourism, 36 Avenue Street, Bundaberg East QLD, 4670 on Monday 31 March 2025 at 10:00am AEST.

8. One (1) entry will be selected for the Major prize. The judge may select additional reserve entry, in case of an invalid entry or ineligible entrant.

9. This competition will run as a Game of Chance. The winner(s) will be selected at random electronic selection.

10. Bundaberg Tourism’s decision is final and no correspondence will be entered into.

11. The winner will be notified via e-mail, on Monday 31 March 2025. The winner’s must acknowledge acceptance of and claim their prize by replying to this e-mail with details requested. This must be received by BT no later than 12.00pm AEST on Friday 11 April 2025.

12. If for any reason a winner does not acknowledge accept of and claim their prize by 12.00pm AEST on Friday 11 April 2025, the prize will be forfeited and another winner selected.

13. The Promoter(s) will have no liability for a winner's failure to receive notices due to winner’s spam, junk email or other security settings or for a winner’s provision of incorrect or otherwise non-functioning contact information.

PRIZE DETAILS:

14. The one (1) winner, will win the Major Prize valued at $500.00 plus GST. The Major Prize includes:

  • One (1) $500 plus GST voucher to spend on eligible tourism experiences, attraction and/or accommodation within the Bundaberg Region.  These businesses are any Member of Bundaberg Tourism (see the Members Directory) who offer a tourism service within the categories of short-term accommodation, attraction, tour or hospitality as their core business - corporate services, memberships and other services are not eligible uses of this voucher.

15. Prize terms and conditions:

a. Prize vouchers are inclusive of all relevant taxes and surcharges. Prize(s) is valid for use between 31 March 2025 and 31 March 2026.

b. The travel companion of the winner must be 18 years or older unless otherwise agreed to by BT.

c. This prize cannot be exchanged for goods or cash, nor can it be sold to any other person, and is non-transferrable.

d. BT takes no responsibility for any liability that may result from, or is claimed to have resulted from, the acceptance or use of this prize.

e. Valid only for above specified dates (15.a. Prize Terms and Conditions) 31 March 2025 and 31 March 2026.

f. Prize recipients will be responsible for all items of a personal nature and for any travel or accommodation expenses outside of the value of the prize.

g. Anything not listed in the above prize details and value is not part of the prizing

GENERAL

16. BT reserves the right, in its sole discretion, to disqualify any individual who BT has reason to believe has breached any of these Terms and Conditions, tampered with the entry process or engaged in any unlawful or other improper misconduct calculated to jeopardise the fair and proper conduct of the promotion. Errors and omissions may be accepted at BT's discretion. Failure by BT to enforce any of its rights at any stage does not constitute a waiver of those rights.

17. BT, reserve the right, at any time, to verify the validity of entries and entrants (including an entrant’s identity, age and place of residence).

18. If there is a dispute as to the identity of an entrant, BT reserve the right, in their sole discretion, to determine the identity of the entrant.

19. Prizes, or any unused portion of a prize, are not transferable or exchangeable and cannot be taken as cash.

20. In the event of war, terrorism, state of emergency, disaster or Covid-19, BT reserves the right to cancel, terminate, modify or suspend the promotion, or suspend or modify a prize. The Promoter reserves the right to modify, suspend or terminate the Promotion without notice.

21. As a condition of entering this promotion, each entrant licenses and grants BT, its affiliates and sub-licensees a non-exclusive, royalty-free, perpetual, worldwide, irrevocable, and sub-licensable right to use, reproduce, modify, adapt, publish and display their entry (which shall include Content) for any purpose, including but not limited to future promotional, marketing or publicity purposes, in any media, without compensation, restriction on use, attribution or liability. Entrants agree not to assert any moral rights in relation to such use and warrant that they have the full authority to grant these rights.

22. By accepting the prize, the winner and their guests give permission to BT to document their image and use that documentation in promotional campaigns including but not limited to social media, email, editorial, advertorial, website content and additional video platforms.

23. As a condition of accepting a prize, each winner must sign any legal documentation in the form required by BT and/or prize suppliers in their absolute discretion, including but not limited to a legal release and indemnity form.

24. Entrants consent to BT using their name, likeness, image and/or voice in the event they are a winner (including photograph, film and/or recording of the same) in any media for an unlimited period without remuneration for the purpose of promoting this promotion (including any outcome), and promoting any products manufactured, distributed and/or supplied by BT.  Entrants also consent to being contacted by BT to discuss the possibility of further promotional activity on social media pertaining to this promotion (including photograph, film and/or recording of the same)

25. Entrants agree to have their email address added to BT’s email lists.

26. If this promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of BT, including but not limited to technical difficulties, unauthorised intervention or fraud, BT reserves the right, in its sole discretion, to the fullest extent permitted by law (a) to disqualify any entrant; or (b) subject to any written directions from a regulatory authority, to modify, suspend, terminate or cancel the promotion, as appropriate.

27. Nothing in these Terms and Conditions limits, excludes or modifies, or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Competition and Consumer Act, as well as any other implied warranties under the ASIC Act or similar consumer protection laws in the States and Territories of Australia (“Non-Excludable Guarantees”). Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, BT (including its respective officers, employees and agents) excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of the promotion.

28. Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, BT (including its respective officers, employees and agents) is not responsible for and excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of: (a) any technical difficulties or equipment malfunction (whether or not under BT’s control); (b) any theft, unauthorised access or third party interference; (c) any entry or prize claim that is late, lost, altered, damaged or misdirected (whether or not after their receipt by BT) due to any reason beyond the reasonable control of BT; (d) any variation in prize value to that stated in these Terms and Conditions; (e) any tax liability incurred by a winner or entrant; or (f) taking/use of and/or participation in a prize.

29. BT collects personal information in order to conduct the promotion and may, for this purpose, disclose such information to third parties, including but not limited to agents, contractors, service providers, prize suppliers and, as required, to Australian regulatory authorities. Entry is conditional on providing this information. BT may, for an indefinite period, unless otherwise advised, use this information for promotional, marketing, publicity, research and profiling purposes, including sending electronic messages or telephoning the entrant. Entrants should direct any request to opt out, access, update or correct personal information to BT. BT’s Privacy Policy is available at https://www.bundabergregion.org/privacy-policy

30. All entries become the property of BT.