Mon Repos Turtle Faqs

2021/22 Turtle Season is here!
Tickets for the Mon Repos Nightly Turtle Encounter, will go on sale from 10am, Wednesdsay 01 September 2021.
Running from Monday 8th November to Sunday 20th March (subject to change), the Mon Repos Turtle Encounter is an amazing experience, in high demand, with limited capacity. Please sign up to our e-news or follow us on Facebook for all the latest updates, holiday inspiration and deals.

If you have been unable to secure the date of your choice, or tickets have sold out, sign up to our waitlist here or reach out to our friendly team on 1300 722 099.

General Questions

A: The Mon Repos Turtle Encounter season for 2021-2022 runs November to March (as it depends entirely on the turtles, it may not be for the entire of November or March).Tickets for the Mon Repos Nightly Turle Encounters go on sale at 10am, Wednesday 01 September 2021.

A: Ranger-guided Turtle Encounters operate seven nights a week from Monday 8th November to Sunday 20th March (subject to change) excluding nights 24, 25 and 31 December.

A: Turtle Encounter tours are run from 7 pm onwards. Nesting turtles can arrive anytime during the night and are best viewed after dark, from November to January, though there can still be regular nesting into mid-February.

A: Hatchlings usually start emerging sporadically in early January with the largest concentration of hatchlings from February. Hatchling tours then continue through to late March.

A: If you wish to book your ticket for tonight's tour, please phone before 2 pm. All ticket sales for that nights experience close at 2 pm daily. If you are travelling to Bundaberg the day you wish to attend a turtle tour, please call prior to your departure to check availability as tickets this season are very limited.

Booking Tickets

A: You can book online at www.bundabergregion.org, over the phone by calling 1300 722 099 or in person at the Bundaberg, Childers or Gin Gin Visitor Information Centres.

A: The Turtle Encounter is very popular, so tickets should be pre-booked and prepaid online; or in person or over the phone at the Bundaberg, Childers or Gin Gin Visitor Information Centres. Turtle Tickets can only be sold at the Mon Repos Turtle Centre after 7pm, if there are vacancies on the night.

A: No, sorry. Click here to join the waitlist for last-minute cancellations. Unfortunately, any no-shows on the night are not reallocated. Check online or ask our friendly Visitor Information Centre teams for the next available tour date.

A: The group you are in is automatically allocated based on the date you purchase your ticket. We don’t accommodate requests to be grouped together, so we suggest you all book together. QPWS Rangers may be required to alter tour groups, due to early turtle events or other factors that may arise.

A: The Turtle Encounter is very popular, so tickets should be pre-booked and prepaid online; or in person or over the phone at the Bundaberg, Childers or Gin Gin Visitor Information Centres. Ticket sales close at the Visitor Information Centres at 2pm for that evening’s tour, if spots are still available. Tickets can only be purchased at Mon Repos on the night if the Turtle Encounter is not sold out.

A: Family: A family is a group of up to 4 related people, comprising of 2 adults and 2 children.

Concession: A person is eligible for a ‘card’ concession if they can show the Rangers at check in:

• a Centrelink issued Commonwealth Seniors Health Card, Health Care card or Pensioner Concession Card

• a Department of Veteran’s Affairs Gold, White or Orange DVA Card

• a secondary school official student photo ID Card

• a full-time student card from a tertiary institution (TAFE or University).

Educational Group: An Educational Group is a Primary and Secondary school age group.

A: The range of experiences and interactivity within the new turtle centre has vastly increased the opportunities for visitors to explore, engage, and have fun learning about marine turtle research and conservation.

What should I bring?

A: You should bring a light jacket or a jumper as it can get cool while you are on the beach. We also recommend bringing a light rain jacket in case of rain. Bring insect repellent – there may be bities. Help marine turtles by bringing your own water bottle, there are water refill stations available in the Turtle Centre. You can also bring a small personal hand torch (below 100 lumens). As this is a natural experience and the turtles are not known for their time management skills, you could experience wait times of up to 5 hours, so bring a book, playing cards and other activities to keep the whole family entertained while waiting for turtles.

A: Mon Repos is a Conservation Park, so no pets are allowed (with the exception of certified guide, hearing or assistance dogs). This does also included pets left in the car park. The Turtle Centre, surrounds and beach are no smoking environments. Umbrellas can be used around the Turtle Centre, but are not allowed on the beach. Alcohol is not permitted.

A: Footwear is required as you will be walking on the rocky and shelly beach and in vegetated dunes. Closed in walking shoes or sandshoes are best.

A: Yes, you should bring a torch. Mon Repos is a darkened environment and a torch can be helpful at the centre, on the walking tracks and in the carpark. On the beach, there will be a Ranger leading you along to your turtle. When walking along the beach, there will be no light, so it may be a little dark while your eyes are adjusting. Rangers will use their torch to ensure you can view turtles throughout the turtle watching. Please do not take any bright LED torches as they are too bright for the turtles. Please use a torch with a brightness of 100 lumens or less. Mobile phone torches are not permitted to be used on the beach at any time.

A: The Turtle Centre has a new Junior Discovery area with a number of interactive displays designed for children. There are immersive animated films, interactive displays and hands-on activities. We recommend you also bring other activities such as board games, books and tablets to keep children entertained while waiting. Possibly leave the soccer balls and hockey sticks at home though.

Getting There

A: Check out our handy directions page at https://www.bundabergregion.org/turtles/getting-there

A: There is no public transport to Mon Repos. You need to drive yourself or catch a taxi.

A: You can! For information about parking or walking and cycling tracks please download the Queensland Parks and Wildlife Service flyer as a PDF.

On The Night

A: The Turtle Centre opens at 7.00pm in Turtle season. Arrival times are staggered as part of COVID social distancing measures: Groups 1 and 2 arrive at 6:45pm for a 7pm check-in, Groups 3 and 4 arrive at 7:15pm to check-in, and Group 5 to arrive at 7.30pm to check-in.

A: It is important that you arrive on time to ensure that you are onsite for when your group is called for turtle activity. Queensland Parks and Wildlife Service Rangers and the Centre’s Volunteers will greet you on arrival to check-in. Group allocations are made before this time so it doesn’t matter where you are in the queue.

A: The group you are in is automatically allocated based on the date you purchase your ticket and is finalised on the night of the tour. Bundaberg Tourism staff cannot change this allocation. QPWS Rangers may be required to alter tour groups, due to early turtle events or other factors that may arise.

A: It is very unusual for no turtles to be seen at all during the nesting and hatchling season, however as marine turtles are wild creatures we cannot guarantee this. However, while you wait, you do have the opportunity to explore the Mon Repos Turtle Centre, talk to the Rangers and volunteers; and learn more about these magnificent marine animals.

A: The turtles are wild animals and it is up to them when they are ready to come ashore to lay eggs or when the hatchlings will emerge from the nest. QPWS Rangers & volunteers patrol the beach for turtles and groups are called as soon as an event occurs. You will be escorted onto the beach when your allocated group is called so you may be on the beach quickly, or you may be waiting until quite late. If turtles are scarce you may have to wait for up to five hours before going onto the beach. The total visit time at Mon Repos can be up to six hours. Please be patient and listen to the instructions of the Rangers and turtle volunteers. Please be aware that on some occasions turtles may not appear. Although this is unusual, we must remember marine turtles are wild creatures and we cannot guarantee viewing.

A: Heaps of things! In the redeveloped Turtle Centre, take time to explore the many new displays, spend time in the immersive room absorbed in the evening’s program, and browse through the gift shop. These have been set up to give you a greater understanding and appreciation of Turtle Biology and the little things we can all do on land to aid in the survival of these endangered species. If you’re concerned about being bored, bring a book, tablet, board game or some other quiet activity to fill any time.

A: The turtles don’t mind – they’re used to getting wet! Take a rain jacket - no umbrellas are allowed on the beach. As long as the tour is running, there is no refund for cancellation due to inclement weather. In the event of storms when tours are cancelled for safety, you may be offered the opportunity to re-book for another night or receive a refund.

A: Food and drinks will not be available for purchase at the Turtle Centre. You are welcome to bring your own. It is recommended that you have dinner prior to your Mon Repos Turtle Encounter and if you have any dietary requirements, please bring your own snacks. With conservation at the forefront of our mission, help protect the turtles by choosing sustainable packaging for your snacks when visiting the centre. We also encourage you to bring your own reusable water bottle and make use of our water refill stations in the Turtle Centre.

A: No. Mon Repos has a no-alcohol policy. Bundaberg is famous for its amazing drinks, though, so make sure you drop into one of our breweries, distilleries, bars and cafes the day after your Mon Repos experience!

A: Smoking is not permitted at the Mon Repos Turtle Centre, the beach or surrounds.

A: There are toilets available in the Mon Repos Turtle Centre.

A: Immersive experiences engage many of the senses to enable you to experience something ‘as if’ you were actually there’. Our turtle encounters on the beach are immersive – involving most of our senses in an awesome real-life turtle experience – the smells of the ocean, sounds of the waves, moonlight, the sand under our feet. The other immersive experiences at Mon Repos are created using multi-media technologies, sound, animation, scale and lighting to transport you from the visitor centre into the world of marine turtles in a flexibly designed theatre. Immersive experiences can also be challenge-based interactions that require imagination to participate, for example in a simulated world of a turtle researcher such as in the Junior Discovery area. Mon Repos Turtle Centre have implemented COVID-safe practices such as removing high touch point areas and limited capacity in the interactive Turtle Tales at one time. Sanitisation stations are also available throughout the centre, with social distancing rules.

Accessibility

A: A moderate level of fitness is required for the Mon Repos Nightly Turtle Encounter tour. You may be required to walk up to 1.6km (return trip) along the beach at night, in natural or limited torchlight. On the beach, there will be water, soft sand, rocks, branches, sticks, pebbles so we recommend you wear closed in walking shoes or sandshoes. Please understand that Mon Repos Beach has limited vehicle access in the event of an emergency.

A:  The group does move slowly to accommodate children and those with mobility issues. However, walking through soft sand can be tricky at the best of times, if you are unsteady on your feet or struggle with walking long distances, then this experience may not be suitable for you. Please understand that Mon Repos Beach has limited vehicle access in the event of an emergency.

A: If you require wheelchair accessible parking you must phone 1300 722 099 and book your turtle tickets directly with the Booking team. There is wheelchair accessible parking available at the Turtle Centre, however pre-booking is necessary. Universal access toilets are located at the Turtle Centre. Please note that access to the beach is either down a raised wooden boardwalk with steep ramps to go onto the beach, or along a bitumen path which then comes out to access the beach over uneven vegetated dunes. Due the sany beach and access points, unfortunately wheelchair access is not possible for the Mon Repos Nightly Turtle Ecounters.

Turtles

A: Turtle nesting and hatching activity occurs at night. If you would like to learn more about a turtles life journey and Queensland Parks and Wildlife Services conservation research, the Mon Repos Visitors Centre is open during the day for you to explore.

If you are spending your day at Mon Repos Beach, help look after the nesting beach by staying off the dunes, using beach umbrellas 1m below the dune edge grass line and keeping the beach clear of trip hazards such as sandcastles and holes.

A: Although turtle nesting occurs along much of the Queensland coast, Mon Repos Turtle Encounter is the only way you can take part in an organised tour with Rangers providing expert information and ensuring you have minimal impact on endangered marine turtles. You can, however, swim with the turtles twelve months of the year at Lady Musgrave Island or Lady Elliot Island.

A: No, you cannot feed, touch or swim with the turtles at Mon Repos. You can, however, swim with the turtles twelve months of the year at Lady Musgrave Island or Lady Elliot Island.

A: Nesting turtles are easily disturbed by artificial light and movement, especially when leaving the water, crossing the beach and digging their nests. Do not approach or shine lights on turtles leaving the sea or moving up the beach. Remain with your allocated group at all times and avoid sudden movement. Hatching turtles emerging from their nests are disorientated by lights. Always listen to QPWS Rangers and Volunteers on the beach and follow their instructions. They are there to look after the turtles and give you a memorable experience!

A: Yes, at certain times, so follow staff directions to take advantage of limited photo opportunities. PLease read the Mon Repos Turtle Centre Conditions of Entry for further information on photography.

Accommodation

A: Although there is no accommodation at Mon Repos Turtle Centre there are many accommodation options available nearby & in Bargara and coastal areas & also in Bundaberg, only a short 20 kilometre drive from Mon Repos.