Bundaberg Rum Visitor Experience

Bundaberg Rum is taking every precaution to ensure all visitors have a safe and enjoyable welcome. To ensure you are able to comfortably practice responsible social distancing, Bundaberg Rum Distillery Tours will be operating at a reduced capacity. If you are wanting to experience a tour through the distillery, we encourage you to pre-book your tickets online or by calling (07) 4131 2989. 

Contact

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Bookings: Click here
Phone: (07) 4131 2989

Age Suitability:
Blend Your Own Rum Experience is only available for adults over the legal purchasing age (LPA) of 18.
Museum Experience & Distillery Experience: Tickets are available for seniors, adults, children and families.

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The Bundaberg Rum Distillery Store is the perfect place to purchase a Bundaberg Rum memento or gift. The store features the entire range of Bundaberg Rum, including 8 rum products which are exclusive to the distillery, as well as official merchandise, personalised products and a range of jams, sauces and fudge.

Visitors who do not complete a tour at the Bundaberg Rum Visitor Experience are always welcome to visit the distillery store; it’s the biggest Bundaberg Rum store in the world!

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Tour Hours

MondayTuesdayWednesdayThursdayFridaySaturdaySaturdayPublic Holidays
10am - 3pm10am - 3pm10am - 3pm10am - 3pm10am - 3pm10am - 2pm10am - 2pm10am - 2pm
Location

Address:
Hill Street, Bundaberg QLD 4670.


Tours

Museum Experience - Located within a retired Bondstore that has previously aged some of Bundaberg's finest rums, the self-paced interactive Bundaberg Rum Museum Experience will allow you to see, touch and smell your way through the rich history of Bundaberg Rum.

Distillery Experience - After exploring the Bundaberg Rum Museum Experience and immersing yourself in the rich history of Bundaberg Rum, join one of the expert distillery guides on a guided journey deep into the heart of our fully operational Bundaberg Rum Distillery.

Blend Your Own Rum - After enjoying your Distillery Experience, learn the art of blending with two expert Blend Your Own Rum guides. Each guest will craft their unique blend, pour it direct from the barrel and leave the very same day with two personalised bottles. One to keep, and one to enjoy!


COVID information

Bundaberg Rum Distillery Tours

Bundaberg Rum is good to go! The team from Bundaberg Rum are taking every precaution to ensure visitors have a safe and enjoyable experience.
To comply with COVD-Safe practices, Bundaberg Rum have;
- Limited capacity to ensure comfortable physical distancing
- Employed stringent protocols around hygiene, with hand sanitisation points available throughout the experience, and;
- Have established additional signage to guide your visit on top of having their staff available to help.

What to Expect: Prior to your arrival

Plan and ensure you know what to expect prior to your arrival. At Bundaberg Rum, they have provided some key points below to help you know what to expect.
- Please book online or over the phone (07 4131 2999) in advance and arrive 30-45 minutes ahead of your scheduled tour departure time. This will allow time for you to visit the Distillery Museum and for the team to complete required documentation. Please ensure when booking online you include all members of your party in your booking, including infants.
- If you, or anyone you have been in contact with, have been feeling unwell recently, please reschedule your visit for a later time.
- When you arrive on-site, you will be asked to complete a self-declaration form prior to entering our facility. If you would like to review this form prior to your visit, please click here.
- Please consider if a visit to the Bundaberg Rum Distillery is right for you at this point in time. It is recommended that vulnerable or ‘at-risk’ guests do not attend the premises until QLD Health advises it is safe to do so. For vulnerable customers who are comfortable attending the premises, we advise that you take your own additional safety precautions. Bundaberg Rum cannot guarantee the safety of vulnerable or ‘at-risk’ guests.

What to Expect: During your visit

During your visit, the team from Bundaberg Rum ask that you:
- Follow the instructions and guidance of staff, who will be happy to answer any of your questions.
- Adhere to the physical distancing guidelines which will be signposted and detailed in signage.
- Keep your hands clean and if you need to cough or sneeze please cover your mouth/nose.
- Please use contactless payment wherever possible, although cash will be accepted where necessary.
- Lastly, but importantly, please enjoy your visit!


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