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Bundaberg Rum Visitor Experience

  • Attractions & Tours, Cellar Doors & Bars, Culture & Arts, Eat & Drink, Entertainment, Heritage & History, Tours
Hills Street, Bundaberg East, Queensland 4670
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The Bundaberg Rum Distillery is the home of Australia’s most famous rum, which has been made to a time-honoured tradition for over 135 years. The Visitor Experience currently offers two tours; the Bundaberg Rum Distillery Experience and the premium Blend Your Own Rum Experience. There is also a Retail Store, where visitors can purchase exclusive and limited-edition products.

Explore the history of Bundaberg Rum by wandering through the self-paced Museum, which is housed in six 75,000 litre oak vats. After immersing yourself in a unique sensory experience and learning the stories of Bundaberg Rum, you will join one of the expert Distillery guides on a journey deep into the heart of the fully operational Bundaberg Rum Distillery. Finish off your tour with two tastings of our rums and liqueurs.

For those that want to try their hand at becoming a Master Blender, the premium Blend Your Own Rum Experience allows guests to learn the art of blending their very own rum straight from the barrel.

The Bundaberg Rum Visitor Experience currently has limited tour operations and capacity. For the most up-to-date information regarding opening times and services, please visit their website.

Tours

Facilities

  • Bar
  • Cafe
  • Carpark
  • Coach Parking
  • Food and Refreshments
  • Gallery / Museum
  • Interactive Centre
  • Interpretive Centre
  • Lockers
  • Parents Room
  • Public Toilet
  • Shop / Gift Shop

Actively welcomes people with access needs.

  • Accept the Companion Card
  • Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)
  • Caters for people with high support needs who travel with a support person.
  • Employ people with disability
  • Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)
  • Offer a range of contact methods for receiving complaints
  • Offer multiple options for booking - web, email, phone
  • Train your staff in disability awareness

Caters for people who are blind or have vision loss.

  • Have Exit signs which are visible at a ground level (high level signs are difficult to see in a fire)
  • Have an appropriate area for toileting an assistance dog
  • Have handrails on all your stairways
  • Train your staff in customer service for people with vision loss (training would incorporate way finding and communicating with people with vision loss)

Caters for people who are deaf or have hearing loss.

  • Train your staff in communicating with people who are deaf or have hearing loss

Caters for people who use a wheelchair.

  • Have a step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)
  • Have a wheelchair accessible toilet / shower and change room
  • Have accessible seating areas in theatrette
  • Have an accessible public toilet which is unlocked
  • Have at least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed (International standards are 3200mm wide x 2500 mm high)
  • Have doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy)
  • Have step free access to restaurant, lounge and bar
  • Have step free outdoor pathways (includes picnic areas, barbecues and shelters)

Caters for people with allergies and intolerances.

  • Have equipment to respond to anaphylactic shock such as epi–pens and defibrillator
  • Modify your cooking and cleaning practices to cater for people with food allergies or chemical intolerances (could include menus with meals free from: nuts, dairy, seafood, eggs, gluten etc)

Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)

  • Have grab rails in the bathroom
  • Provide seating in common areas including reception area
  • Use floors/coverings which are slip resistant, firm and smooth
  • Use non-slip tiles in the bathroom or slip resistant matting

Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)

  • Train your staff in communicating with people with learning or behavioural challenges
  • 1300 722 099

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