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Bundaberg Multiplex Sport and Convention Centre

  • Attractions & Tours, Entertainment, Tours
1 Civic Avenue, Bundaberg, Queensland 4670
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The Bundaberg Multiplex Sport and Convention Centre is a purpose-built venue with numerous options to cater for all events, gala dinners, conferences, sports and meeting requirements small and large.

The centre offers maximum flexibility, state-of-the-art facilities and professional in-house services all under one roof. The unique multipurpose design of the Multiplex provides an extensive range of spaces and configurations so we can help you tailor a perfect solution for your event.

All of the event rooms are air-conditioned, stylish and functional with complete technical capabilities.

Additional breakout spaces include a large undercover outdoor area and a spacious foyer central to all meeting spaces. A ticket booth/administration office is also available if required.

Whether you are hosting an intimate meeting for 10 or a conference for 1500 delegates, the team at the Multiplex Sport and Convention Centre knows it’s in the seamless delivery of each and every detail that leads to the ultimate event success for our customers.

All of the event rooms are air-conditioned, stylish and functional with complete technical capabilities.

Additional breakout spaces include a large undercover outdoor area and a spacious foyer central to all meeting spaces.

Tours

Facilities

  • Bar
  • Conference/Convention Facilities
  • Electric Vehicle Charging Point
  • Enquiry Desk
  • Food and Refreshments
  • Kiosk
  • Lawn / Gardens
  • Non Smoking
  • Parents Room

Actively welcomes people with access needs.

  • Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)
  • Ask all visitors if there are any specific needs to be met
  • Caters for people with high support needs who travel with a support person.
  • Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)
  • Offer a range of contact methods for receiving complaints
  • Offer multiple options for booking - web, email, phone
  • Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
  • Train your staff in disability awareness

Caters for people who are blind or have vision loss.

  • Have Braille and tactile signage on all information and paths of travel
  • Have Exit signs which are visible at a ground level (high level signs are difficult to see in a fire)
  • Have handrails on all your stairways
  • Provide digital communication materials (hard copy information is also available on line)
  • Provide information in audio format (includes an audio described map of your venue, audio descs of performances and/ or displays)
  • Provide information in large print
  • Use easy read fonts in your signage and communication materials (Helvetica and Arial)

Caters for people who are deaf or have hearing loss.

  • Have a hearing loop

Caters for people who use a wheelchair.

  • Have a step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)
  • Have a wheelchair accessible toilet / shower and change room
  • Have accessible seating areas in theatrette
  • Have an accessible public toilet which is unlocked
  • Have at least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed (International standards are 3200mm wide x 2500 mm high)
  • Have doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy)
  • Have lifts with enough space for people using a mobility aid to enter and turn around to use the lift buttons. Buttons are at accessible height.
  • Have step free access to restaurant, lounge and bar
  • Have step free access to the conference or function room
  • Have step free outdoor pathways (includes picnic areas, barbecues and shelters)

Caters for people with allergies and intolerances.

  • Adhere to The Food Authority requirements for allergy management in food preparation
  • Have equipment to respond to anaphylactic shock such as epi–pens and defibrillator
  • Modify your cooking and cleaning practices to cater for people with food allergies or chemical intolerances (could include menus with meals free from: nuts, dairy, seafood, eggs, gluten etc)
  • Provide toiletries which are chemical and fragrance free (if requested)
  • Train your staff to respond to allergic reactions

Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)

  • Have grab rails in the bathroom
  • Provide seating in common areas including reception area
  • Use floors/coverings which are slip resistant, firm and smooth
  • Use non-slip tiles in the bathroom or slip resistant matting

Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)

  • A quiet space is available at the venue/ facility
  • Use Plain English / easy read signage and information (includes menus and emergency information)
  • 1300 722 099

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