Bundaberg Today: Upskilling Opportunities

This new year is a great time to upskill, especially when there are so many fully funded learning opportunities being delivered online as COVID support programs for Queenslanders.

With the way of doing business increasingly going digital, many of these programs are focused on upskilling to do business in a digital environment – providing fundamental skills for a new decade. 

Here are our three top learning opportunities for the tourism and hospitality industry:

The Queensland Tourism Industry Council (QTIC) are delivering bite-sized courses, called ‘micro-credentials’. These are specifically targeting people transitioning into tourism and hospitality, including customer service, introduction to hospitality management, food allergies and COVID19 Responsibilities.

Not only do these courses help to increase your abilities in the tourism and hospitality industry, but the skills you learn are transferrable across sectors, and something that can be used wherever you may work in the future.

Over the last year, our local businesses have remained so resilient and adaptive to the changes we’ve faced from COVID-19. To help small businesses across the State, the Queensland Government has been helping to fund free courses to ensure these businesses, and their workers can continue to thrive.

The Queensland Business Revival program is a free training bundle worth $2000 to anyone in Queensland who has been impacted by COVID-19, such as small business owners, their employees or people looking for work. As a snapshot, this includes learning how to use Facebook and Instagram in your business, managing your online reputation, overcoming human resources challenges, business planning and more.

And then we also have the free coaching through the Business Capability Program.  Also funded by the Queensland Government, Micro, small, and medium businesses across all sectors of the tourism industry are encouraged to participate. This program allows the participant to work one on one with a professional from the industry on a variety of topics, including pivoting product and innovation, domestic trade and distribution and domestic marketing.  This is a fantastic opportunity for businesses to receive online, personalized coaching for free. With many of the coaches having worked with the Bundaberg region before.   

While COVID-19 has brought many challenges, a wealth of free resources now exists to help us all re-skill or up-skill and improve our workplace practices, and I encourage everyone to make the most of these funded learning opportunities before they close.

If you are looking for more information on these programs and others, be sure to visit our Upskilling Opportunities page via https://www.bundabergregion.org/corporate/upskilling-opportunities or reach out to our team at Bundaberg Tourism who will be able to assist in matching you with the program right for your business.  

Yours in tourism,

Katherine Reid, CEO

PS: If there are other things you would like to see in this column about tourism – let us know on our corporate Facebook page at www.facebook.com/bundabergtourism