As holiday makers and potential new locals continue to seek the Bundaberg Region regions extraordinary experiences and natural assets, the region’s Visitor Information Centres are calling for passionate locals to share their love for the region with guests as Volunteer Ambassadors.

With the Visitor Information Centres (VICs) welcoming around 25,000 guests every year, Volunteer Ambassadors provide support to the region by greeting visitors and assisting them with planning their time in the region.  The volunteer roles are all about welcoming with a warm smile, sharing information on the local area, all with an aim to increase visitation to local businesses and attractions, and ensure that visitors have an enjoyable time in the Bundaberg region.

The Bundaberg VIC situated next to the iconic Bundaberg Rum Distillery, and the Childers VIC, located in the Childers main street, offer Volunteer Ambassadors an opportunity to discover behind the scenes of the tourism industry, as well as sharing all the things they love about the region with interested visitors.  In addition to basic administration, customer service and computer based training, ambassadors have the opportunity to join monthly day tours to experience the regions visitor attractions, giving insights into the attributes of the region that visitors are often on the lookout for.

Bundaberg Tourism’s Marketing Manager, Ellie Tonkin said “Passionate local volunteers are integral to the work we do here at the Visitor Information Centres”.

“These members of the local community volunteer their time out of pure love for the region, and sharing stories of the area and insider tips to assist travellers in making the most of their time in the region. Creating genuine connections and leaving heartfelt lasting impressions with visitors to Bundaberg and the Southern Great Barrier Reef”.

“Our friendly staff team across both the Visitor Information Centres and in marketing are always motivated by the fresh perspective and passionate energy that volunteers bring, and we look forward to welcoming new ambassadors into the Visitor Information’s Centres as we prepare for a busy summer season,” said Ms Tonkin.

Reasons to Volunteer with Bundaberg Tourism

  • Volunteer Ambassadors are welcomed into a sociable, safe and enjoyable space with a passionate and fun team;
  • Full training will be provided to support your existing local knowledge as ambassadors for our fantastic region;
  • Our VICs are wheelchair accessible and provides ample seating for team members who need to rest their legs;
  • You would be contributing to the greater good of the region, by supporting the business and tourism community.

For more details on the Volunteer Ambassador roles and other opportunities at the Bundaberg Visitor Information Centre, please call the team on 4153 8888 or send an email to This email address is being protected from spambots. You need JavaScript enabled to view it.